Contact Us

 

If you have any questions regarding your order, jellyfish, EON Jellyfish Aquarium, or would like to inquire about a custom jellyfish tank, please email us.

OR!

If you would like to submit pictures of your jellyfish or jellyfish tank - which is welcomed and awesome, please email us at

moonjellyfish.com@gmail.com

 

2248 Obispo Ave., Ste. 206
Signal Hill, California 90755

562-453-7786

Your premiere source to buy live jellyfish, jellyfish food, and jellyfish tanks. We are the first commercial jellyfish husbandry lab in the world. 

 

Become A Jellyfish Wholesaler With Us

We offer wholesale pricing on live moon jellyfish, frozen jellyfish food, our EON Jellyfish Aquariums, and more! Learn how to become an authorized wholesaler with us below. 

 

If you are interested in signing up as a wholesale customer with us, you must submit one of the following documents, along with your contact information, business name, and ship-to address:

  • Valid business license

  • Seller's permit

  • Tax registration

Please email documents to moonjellyfish.com@gmail.com.

 

Wholesale Policies and Restrictions

- All wholesale customers are responsible for full shipping and box charges.

- Orders must be paid in full prior to being shipped out. We invoice wholesale orders via PayPal, but a credit card can be provided over the phone. 

- If you choose to use UPS or FEDEX for your shipments, you will be assuming all risk and loss due to any UPS/FEDEX service disruptions or failures. In some cases, shipping charges can be reimbursed; however, animal loss or shipping container charges will not be reimbursed.

- If you choose to use UPS or FEDEX for your shipments, you will need to have your own UPS/FEDEX account.

- Wholesale shipments via AIR CARGO are insured by the airlines, therefore, we recommend always using air cargo for your shipments of live jellyfish. We ship with Southwest, United, and DeltaNote: shipping via General Freight does not have any guarantees, which means you are assuming all risk of loss if you choose to this option.

- We generally ship via air cargo on the expedited services offered by each airline, such as Southwest Airlines Next Flight Guaranteed, Delta AVA, and United EXP. 

- Preferred ship dates for shipments via AIR CARGO must include at least 2-3 days lead time, in order to organize air cargo shipments.

- In the event you do not recover your shipment upon arrival, we will not guarantee the survival of the animals. The shipment must be picked up and animals must be acclimated the same day as arrival.  


Need us to drop-ship for you? 

We ship FedEx Priority Overnight (morning delivery) or FedEx Standard Overnight (afternoon delivery) directly to your customers.


*We update our password on a regular basis. If you are a current Authorized Wholesaler and are experiencing trouble logging in, please contact us at the email listed below.*